Frequently Asked Questions

Terms and Conditions

User Agreement

Read the following Terms and Conditions and agree to them before purchasing any products from our Website. By ordering from our site you are agreeing to all of the following Terms and Conditions.


I understand that the statements regarding Viridipharm’s products have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent any disease. 

I understand that any information from Viridipharm should not be used to diagnose or treat any health problems or illnesses without consulting my doctor. I also understand that the products on this website are not intended or to be used to treat any type of medical condition. 

Viridipharm’s products are not intended for any person under 18 years of age. Consult with your doctor before use, especially if you have pre-existing health conditions or are currently taking any prescriptions or medications.

General Information

What Shipping Methods Do You Offer?

Retail customers: We currently offer First-Class or Priority Mail Shipping. Free Shipping on all retail orders over $75!

Wholesale: We currently charge a flat rate of $15 on all orders under $500. Free Shipping on wholesale orders over $500!

Does Viridipharm Ship to All 50 US states?

Viridipharm’s products are currently sold and shipped to all 50 US states.

Can I Modify My Order After It Has Been Placed?

Orders that are placed during normal business hours (Eastern Standard Time) are currently shipped out the same day. For this reason, orders have a small window in which they may be changed. If you need to modify an order you have just placed, please contact us immediately and we’ll help you out as soon as possible. 

Please Note: if you need to modify an order you have placed over the weekend, we may get back with you the next business day.

Returns & Refund Policy

Your satisfaction with our products is our priority. If you are not fully satisfied with your purchase, please reach out to us via our contact form and will we get back to you within 2 business days. 

Please Note: Only applicable to non-wholesale orders. Customer is responsible for return shipping.

How Do I Use My Reward Points?

Viridipharm’s point system is a great way to receive discounts on future orders. 

To see points you’ve accrued, head over to the “Account” tab in the menu bar and choose “My Account” in the drop-down. Your points will be displayed directly under “My Rewards.”

Have Additional Questions?

Please reach out to one of our reps by filling out our contact form or messaging us directly.

Questions About Our CBD Oil

What is CBD Oil?

CBD is short for Cannabidiol and is one of the many chemical compounds found in the hemp plant. Read more about CBD on our blog post linked here.

How is Your CBD Oil Manufactured?

Viridipharm uses CO2 extraction.

Is Viridipharm’s CBD Oil Organic?

Viridipharm uses organic CBD oil.

How Should I Store My CBD Products?

We recommend storing your CBD products in a cool, dark area. Our tinctures do not require refrigeration. If stored properly, our CBD should have a shelf life of about a year.

Where Can I Find the Third-Party Testing For Your Products?

All of our products are third-party tested and our lab reports can be found here.

Are Viridipharm’s Products Broad-Spectrum?

All of Viridipharm’s products are broad-spectrum and contain zero THC.

I Am Interested In Purchasing Products Through Your Wholesale Option, Where Do I Start?

Thanks for your interest! Head over to our Wholesale Registration Page linked here.